Last Updated: [18/05/25]
At HRT Electrical Services, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or engage with our services.
1. Who We Are
HRT Electrical Services is a professional electrician service provider offering domestic, commercial, and industrial electrical solutions. Our website address is: https://www.hrtelectrical.co.uk.
2. What Personal Data We Collect
We may collect and process the following types of personal information:
- Contact details (name, phone number, email address)
- Address or job location (when booking a service)
- Payment information (if applicable, though we do not store card details)
- Technical data (IP address, browser type, pages visited — collected via cookies)
- Communication records (emails, contact form messages, quote requests)
3. How We Collect Your Data
We collect your data in the following ways:
- When you fill out our contact or quote request forms
- When you call, email, or message us directly
- Through cookies and analytics tools on our website
4. Why We Collect Your Data
We collect your data to:
- Respond to your enquiries or requests
- Provide quotes and deliver contracted services
- Improve our website and user experience
- Comply with legal or regulatory obligations
We do not use your data for automated decision-making or sell your data to third parties.
5. How We Store and Protect Your Data
We store your data securely using password-protected systems and secure email services. We will retain your information only for as long as necessary to fulfil the purpose it was collected for, or as required by law (e.g., for tax or legal reporting).
6. Sharing Your Data
We do not sell or trade your personal data.
We may share limited information with:
- Service providers or subcontractors (to complete electrical work)
- Legal or regulatory authorities if required to do so
7. Your Rights Under UK GDPR
You have the right to:
- Request access to your data
- Ask us to correct or delete your data
- Withdraw consent at any time
- Object to the processing of your data
- Lodge a complaint with the Information Commissioner’s Office (ICO)
8. Cookies & Analytics
Our website uses cookies to improve user experience and track usage through Google Analytics. You can control cookie preferences via your browser settings.
9. Third-Party Links
This site may contain links to third-party websites. We are not responsible for their content or privacy practices. Please review their privacy policies separately.
10. Contact Us
If you have questions or requests regarding your data, please contact us:
HRT Electrical Services
Email: info@hrtelectrical.co.uk
Phone: 0735 6074677
Address: Room F3 50 Bradford Street Walsall WS1 3QD